Privacy Policy

A legal disclaimer

Masiphile Health Clinic ("MHC", "we", "us", or "our") is committed to protecting the privacy and personal information of all individuals who engage with us — whether through our website, mobile communication, events, or community outreach.

This Privacy Policy outlines how we collect, use, store, and protect your information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.

We may collect the following personal information when you:

Subscribe to updates or events

Request health support or ask for referrals

This may include:

Your name

Contact details (phone/email)

Age or school affiliation (if applicable)

General health concerns (only voluntarily shared)

Note: We do not collect or store any sensitive medical information. We do not perform medical diagnosis or treatment.

We use the information you provide:

To respond to your questions or support requests
To refer you to trusted clinics, hospitals, or service providers
To keep you informed about upcoming outreach events
For internal planning and reporting (without exposing identities)

We do not sell, share, or rent your personal data to third parties.